Privacy Policy

Who We Are

This Privacy Policy describes how Fort Pierce Lanai Sunrooms & Patios ("we," "our," or "us") collects, uses, and protects information gathered through our website at fortpiercesunrooms.com and through direct communications with our team. Our principal place of business is 514 S 9th St, Fort Pierce, FL 34950. You can reach us at team@fortpiercesunrooms.com.

Information We Collect

We collect information in two ways: information you provide to us directly and information collected automatically when you visit our website.

Information you provide

When you fill out a contact or estimate request form on our website, or when you contact us by phone or email, you may provide your name, phone number, email address, home address, and details about your project. We collect this information only when you choose to share it with us.

Information collected automatically

When you visit our website, our hosting and analytics providers may automatically collect certain technical information, including your IP address, browser type, operating system, the pages you view, and how you arrived at our site. This information is collected through cookies and similar tracking technologies. We use this data to understand how visitors use our site and to improve its performance.

Cookies and Tracking Technologies

Our website uses cookies - small text files stored on your device - to help the site function correctly and to gather basic analytics data. Some cookies are set by third-party services embedded in our site, such as our contact form provider and analytics tools.

You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our website may not function as intended. For most visitors, the cookies on our site do not collect personally identifiable information.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and other inquiries.
• To schedule on-site consultations and follow up on ongoing projects.
• To communicate with you about your project and answer questions.
• To improve our website and the information we present to visitors.
• To comply with legal obligations that apply to our business.

We do not sell your personal information to third parties. We do not use your contact information to send unsolicited marketing messages unrelated to your inquiry.

How We Share Your Information

We share your information only in the following limited circumstances:

• Service providers: We use third-party tools to operate our website and contact forms (for example, our form provider and our website host). These providers may process information on our behalf under contractual terms that protect your data.
• Legal requirements: We may disclose your information if required to do so by law, court order, or government regulation, or if we believe disclosure is necessary to protect the rights, property, or safety of our business, our customers, or others.
• Business transfers: If our business is sold or transferred, customer information may be transferred as part of that transaction. We will notify you if this occurs and explain your options.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including responding to your requests, completing your project, and maintaining records required for business and legal purposes. When information is no longer needed, we delete it or anonymize it in accordance with our internal record retention practices. Contact form submissions and estimate requests are typically retained for up to 3 years.

Your Rights and Choices

Depending on where you live, you may have rights regarding the personal information we hold about you. These may include the right to:

• Request access to the personal information we have collected from you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your personal information, subject to legal retention requirements.
• Opt out of certain uses of your information, such as analytics tracking.

To exercise any of these rights, contact us at team@fortpiercesunrooms.com. We will respond within a reasonable time frame and in accordance with applicable law.

Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before sharing any information with them.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or loss. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted means you accept the updated policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy, please contact us: